Keyed Into Hyatt

The Official Blog of Hyatt Hotels & Resorts
Lost Pines_Steve horsin_header

April 18, 2014
Hyatt Leaders

Caring for the Human Spirit by Way of Hooves and Horns

In my role, I have the great opportunity to speak with the hardworking and truly inspiring leaders who serve as hotel general managers around the world. Their approaches to guest service and team comraderie are always inspiring.

Steve Dewire, general manager of Hyatt Regency Lost Pines Resort and Spa, recently shared the reasons he feels the hotel’s cast of fun-loving animals take the hotel’s service to a new level. Here are a few words from Steve:

Read More Share +


April 17, 2014
Hyatt Thrive

Thrive Thursday: At Hyatt, Service Extends Beyond the Walls of Our Hotels

While we firmly believe that service extends beyond the walls of our hotels everyday, April is a particularly special time when we celebrate our company’s collective impact with our Global Month of Community Service.

Throughout April our colleagues are giving back to their communities in both big and small ways.  For me, the most exciting part is seeing the different ways that giving back comes to life in each of our unique communities across the globe. To date, events have taken place in all three of our regions and across all of the Hyatt brands.  In fact, I have already counted volunteer events in twenty different countries – and we are still just getting started!

Read More Share +


April 16, 2014
Hyatt Gold Passport

Hyatt RSVP Brings Hyatt Gold Passport Members a Purple Pig Exclusive

Hyatt Gold Passport members are our most loyal guests, and we’re always cooking up new ways to reward them for their loyalty. Thanks to the program’s many relationships, the opportunities keep growing, whether that’s new benefits in Las Vegas or special access to events.

That’s why we’ve launched Hyatt RSVP. It’s a series of events through Hyatt Gold Passport’s relationship with Visa Signature to recognize our valued Hyatt Gold Passport members by offering invitations to exclusive events, from movie screenings to winemaker dinners to sports packages.

Read More Share +


April 15, 2014
Hyatt Leaders

A Culture of Passionate Hoteliers

Recently, I attended the Great Place to Work Conference, a gathering of minds that are committed to strengthening workplace culture. I had the opportunity to connect with professionals from a number of industries, and to participate in a breakout session panel with my colleagues Doug Patrick, Hyatt’s senior vice president of human resources for the Americas, and Jonathan Frolich, Hyatt’s vice president of innovation.

Read More Share +

Mario Martinez - One up Lounge_header]

April 14, 2014
Art & Design

Tying the Community Together Through Art at Grand Hyatt San Francisco

If you know San Francisco, you know the locals are true “locavores.” And the team at Grand Hyatt San Francisco is no exception! They are committed to showing guests all the best of the City by the Bay. Most recently, art has taken center stage at the hotel, and the focus of course is local, local, local!

Read More Share +

The Park Bar 3_header

April 11, 2014
Art & Design

A Milan Bar Fit to Match a Famous Furniture Fair

Following last year’s huge success, the renowned international furniture fair, Salone Internazionale del Mobile, has returned to Milan this month.

To mark the occasion, our colleagues at Park Hyatt Milan collaborated with the Italian furniture company Kartell to furnish the hotel’s Park Bar with some of its most striking pieces. During the week of the show, which is running now (April 8-13), the Park Bar is hosting six pieces from Kartell’s collection, as chosen by designer Ferruccio Laviani. What an honor!

Read More Share +


April 10, 2014
Hyatt Thrive

Thrive Thursday: Giving Back Globally During Hyatt’s Month of Community Service

At Hyatt, April is a very special month for us. It is a time when our 90,000 colleagues worldwide celebrate our commitment to thriving communities by giving back to the places we call home. Now in week two of our Global Month of Community Service, countless volunteer projects have taken place around the world. From environmental clean ups to job training with youth, our colleagues are making a global impact this month and we look forward to sharing a few examples with you.

Read More Share +


April 9, 2014
Travel Tips

Tour Toronto like a True Local Thanks to Expert Concierge Orson

Local expert Orson Tsoi of Park Hyatt Toronto has great pride in his home of Toronto, which is one of the world’s most diverse by percentage of non-native-born residents.  Lucky for us, Orson knows the best Toronto city treasures to check out.

Read More Share +