Keyed Into Hyatt
The Official Blog of Hyatt Hotels & Resorts
Jeff Zidell

Jeff Zidell

Senior Vice President, Hyatt Gold Passport

Jeff Zidell has led Hyatt Gold Passport, Hyatt's global loyalty program, since 2008. This includes strategy, marketing communication, customer service and partnerships.


April 30, 2015
Hyatt Gold Passport

Hyatt Gold Passport Shines Bright at the 2015 Freddie Awards

Last night, the Hyatt Gold Passport team attended the 2015 Freddie Awards ceremony in Atlanta, and we are honored that the program has been recognized as one of the most preferred travel loyalty programs worldwide.

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February 12, 2015
Hyatt Gold Passport

Elite Hyatt Gold Passport Members Can Enjoy New and Innovative Loyalty Benefits

Today, I’m excited to announce a suite of innovative new loyalty benefits for our most frequent guests that will create a more effortless and seamless travel experience. Listening to our guests around the world is an important part of building meaningful relationships and Hyatt Gold Passport members have expressed a desire for a relationship that goes beyond a hotel stay.

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April 25, 2014
Hyatt Gold Passport

We’re All Winners!

Leading up to this year’s Freddie Awards, I shared with you my Top 10 Reasons to Vote Hyatt Gold Passport. From elite membership benefits, to new hotel locations in exciting places, Hyatt Gold Passport is loved by many, and I’m excited to say, by Freddie too!

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February 17, 2014
Hyatt Gold Passport, Hyatt Leaders

Top 10 Reasons to Vote Hyatt Gold Passport for Freddie Awards

Last year, I wasn’t shy about sharing how much I love traveling with Freddie. So I’m thrilled Freddie is back!

The Freddies – awards recognizing the most preferred travel loyalty programs worldwide – are especially meaningful because you, our most loyal guests, choose the winners. We’re in it to win it, so vote Hyatt Gold Passport in the 2014 Freddie Awards by March 31:

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