Keyed Into Hyatt
The Official Blog of Hyatt Hotels & Resorts
Stephanie Sheppard

Stephanie Sheppard

Corporate Communications

Stephanie joined Hyatt's corporate communications team in 2012. She's based in Chicago, which she calls the best city in the U.S. Besides her love of travel, her Hyatt colleagues' unique kindness keeps her enjoying her job every day. Stephanie's favorite travel experience was meandering around Paris with her best friend on a hunt for the best pain au chocolat in Paris, and she's sure the best is yet to come.

Front Desk

August 27, 2015
Hyatt Leaders, Hyatt Regency, Hyatt Thrive, Our People

10 Years: Reflecting on New Orleans’ Post-Katrina Renaissance

On August 29, 2005, more than 3,800 guests and associates were staying at Hyatt Regency New Orleans when Hurricane Katrina made landfall in New Orleans. The hotel, then connected by a pedestrian bridge to the Superdome and centrally located adjacent to the Entergy Building and City Hall, became the headquarter location for city officials, emergency crews and national media. Current General Manager Michael O. Smith worked to safely evacuate guests and employees, while also supporting evacuation efforts from the Superdome through the hotel to buses leaving the city. He was named an “unsung hero” in a proclamation by the city of New Orleans.

In the aftermath of the disaster, the battered Hyatt Regency New Orleans became an iconic symbol of the city’s devastation and remained closed for six years. Following an extensive $285-million revitalization, the hotel reopened its doors in the fall of 2011 as the city’s premier hotel destination for meetings, conventions and events.

In an interview with Michael Smith, we reflected on the past decade and the state of our beloved New Orleans today.

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June 15, 2015
Park Hyatt

Park Hyatt Celebrates #SonsandFathers Everywhere

Your grandmother’s recipe your mother taught you to make. Your brother’s love of architecture you shared together at a museum. The advice your father gave you before you started a new career. Each of us have those lessons, passions and experiences that make our families unique. For me, I cherish the basketball games the men of all generations in my family have played together for years and the love of music my dad and I share.

The Park Hyatt brand wants to celebrate these traditions and moments, because it has a rich family history of its own. The brand was founded by Jay Pritzker as an extension of his own home, and his son Tom continues the tradition today as Executive Chairman of Hyatt Hotels Corporation.

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February 13, 2015
Hyatt Gold Passport, Travel Tips

It’s #WiFinally here! Free Wi-Fi, No Strings Attached

You asked. We listened. Starting tomorrow, all Hyatt hotels and resorts worldwide will provide free Wi-Fi to guests in guest rooms and social spaces, no strings attached. No matter how you book or where you’re traveling, bring as many devices as you’d like. Plus, Hyatt Gold Passport® Diamond and Platinum members receive a free upgrade to premium Wi-Fi service wherever available.

We know that staying connected through technology is a critical part of productivity as well as keeping in touch with loved ones. That’s especially important when you’re away traveling! Now you can worry less about your Internet connection and more about the things that matter most.

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February 9, 2015
Food & Beverage, Memorable Moments

Spindletop: A Sky-High Romantic Evening in Houston

There’s less than a week until our favorite lovers’ holiday, and if you’re on the hunt for the perfect place to dine in the Houston area, look no further Spindletop at Hyatt Regency Houston. The city’s only revolving rooftop restaurant was just chosen in OpenTable Diners’ Choice as one of the 2015 Most Romatic Restaurants in America.

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January 15, 2015
Everything Else

Cheers to What’s to Come In 2015 #InAHyattWorld!

We admit, we’re still riding the tide a bit from the incredible year that was 2014. Thanks for going on the journey with us #InAHyattWorld. Cheers to what’s to come in 2015! Happy New Year!

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Image by Matthew Shaw Photography

January 14, 2015
Hotel Openings & Development

Hyatt Regency Brand Returns to Istanbul

The Hyatt Regency brand has returned to Istanbul, and boy has it ever opened its doors in such a beautiful location right on the Marmara Sea! You might remember the exclusive sneak peek Keyed Into Hyatt readers received as Hyatt Regency Istanbul Ataköy was under construction.

Guests to the new hotel will be greeted with an “East meets West” theme, with traditional and regional design features throughout. One of my favorite things is the gorgeous chandelier — and of course the suites’ panoramic views of the vibrant city and the Sea.

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sg50 Cocktail

December 30, 2014
Food & Beverage

Toast the New Year with a Competition-Winning Cocktail

What’s better for the New Year than the perfect cocktail? Thanks to Grand Hyatt Singapore bartender Rosanna Mercado, you can toast with a competition-winning drink!

Rosanna’s “Golden Harvest” mocktail – a blend of fresh mango juice, peach syrup and vanilla – trumped seven other mocktail entries in the final round of the recent SG50 “A Toast to the Nation” competition. Organized by the Singapore Hotel Association (SHA), the competition encouraged the creation of a signature cocktail and mocktail that best represent the Singapore Spirit, in celebration of the nation’s Golden Jubilee next year.

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December 23, 2014
Hyatt Brands, Memorable Moments

Becoming an Elf for Some Social #HyattHoliday Magic

StephanieThis weekend, I elfed myself! Well, kind of.

I joined some of my favorite social team members at our Omaha-based Global Control Room as a group of more than 20 service superstars became holiday elves, delighting unsuspecting guests with surprises to make their holidays sweeter. Because #InAHyattWorld, the holidays are about spreading joy and cheer!

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