Keyed Into Hyatt
The Official Blog of Hyatt Hotels & Resorts
Stephanie Sheppard

Stephanie Sheppard

Corporate Communications

Stephanie joined Hyatt's corporate communications team in 2012. She's based in Chicago, which she calls the best city in the U.S. Besides her love of travel, her Hyatt colleagues' unique kindness keeps her enjoying her job every day. Stephanie's favorite travel experience was meandering around Paris with her best friend on a hunt for the best pain au chocolat in Paris, and she's sure the best is yet to come.

Hyatt ALS Ice Bucket Challenge

August 29, 2014
Hyatt Leaders, Hyatt Thrive, Our People

The Hyatt Family Comes Together to #StrikeOutALS

We know, we know. You’ve seen so many ALS Ice Bucket Challenge videos. But did you know that the ALS Association has received donations from the ice bucket challenge totaling more than $88.5 million?

It’s incredibly impressive to see the awareness and critical funding that the social phenomenon has raised for such a devastating disease that takes the lives of approximately two people per hundred thousand each year. Hyatt is proud to take part and donate in support of it. We are inspired to see such a simple action inspiring passion and connection worldwide.

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August 12, 2014
Art & Design, Hotel Openings & Development, Hyatt Regency

Hard Hat Needed: Sneak Preview of Hyatt Regency Istanbul Ataköy

One of the best things about working for a global company full of passionate travelers is that – even for the times when you’re not traveling yourself – you can travel vicariously through your colleagues. And that’s exactly what I did when our social team member based in Zurich, Jennifer Kedinger, got to go behind the scenes for a hard hat tour of Hyatt Regency Istanbul Ataköy, which is set to open this year on the Marmara Sea.

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HP Santiago Vitacura_guestroom

July 30, 2014
Hotel Openings & Development, Hyatt Place

Chile’s Capital City Welcomes Hyatt Place

The Hyatt Place brand is really on a roll… and we recently welcomed the very first Hyatt Place hotel in South America! Now with locations in 9 countries, guests’ love of the brand’s consistent guest experience and 24/7 amenities and services keeps Hyatt Place growing worldwide.

Last month, Hyatt Place Santiago/Vitacura joined Grand Hyatt Santiago as the second Hyatt-branded hotel in Chile. With a celebratory cheers, the hotel’s colleagues were ready to welcome their first guests!

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Key Lime Pie

July 28, 2014
Food & Beverage

Summer’s Perfect Award-Winning Key Lime Pie

For me, summer means beach breezes, suntans, fruity cocktails and refreshing desserts. So when I heard Hyatt Key West Resort and Spa‘s key lime pie earned Best Classic Key Lime Pie in Key West, I had to know the secret to its success.

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July 11, 2014
Our People

7 Things You Didn’t Know About @HyattConcierge

As a global company, we’re committed to listening with empathy and evolving the guest experience based on what we’re hearing. And that approach isn’t something that’s just inside our hotel walls. That’s one of the reasons Hyatt recently earned a Social Media in Travel + Tourism (SMITTY) Award for Best Customer Service. We’re humbled and incredibly thankful for our team of social service stars – a group we affectionally call “The Control Room” – who’re truly committed to using digital channels to listen to and build meaningful connections with guests. We believe that’s the difference.

@HyattConcierge, the 24/7 Twitter account meant to connect with travelers worldwide, is one of the critical forces behind Hyatt’s social service. Here are a few things I bet you didn’t know about it.

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HR San Francisco Fireworks

July 4, 2014
Memorable Moments

Happy Independence Day!

For readers here in the U.S., we wish you a happy Independence Day! Whether you’re watching fireworks from Hyatt Regency San Francisco‘s exciting waterfront, a guest room view from Hyatt Regency McCormick Place of Chicago’s Navy Pier, the Made in the USA Suite at Park Hyatt Washington, the River Deck at Hyatt Regency Jacksonville Riverfront or a fabulous barbecue somewhere, we hope you enjoy some relaxation in the company of family and friends.


Fourth of July

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June 24, 2014
Travel Tips

Helpful Phrases in Hindi for Traveling

Traveling can be intimidating if you don’t speak the native language. So the associates from Grand Hyatt Mumbai offer some helpful common phrases in Hindi that can help you explore with more ease.

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JBF - SA & Adam Kitchen

June 23, 2014
Food & Beverage

Cooking in the James Beard House Kitchen

When it comes to culinary, few names carry more weight than James Beard. So what an honor it was to have culinary team from Park Hyatt Washington’s Blue Duck Tavern, led by Executive Chef Sebastien Archambault and Pastry Chef Naomi Gallego, cooking for guests at the prestigious James Beard House in New York City! 

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