Keyed Into Hyatt
The Official Blog of Hyatt Hotels & Resorts
Stephanie Sheppard

Stephanie Sheppard

Corporate Communications

Stephanie joined Hyatt's corporate communications team in 2012. She's based in Chicago, which she calls the best city in the U.S. Besides her love of travel, her Hyatt colleagues' unique kindness keeps her enjoying her job every day. Stephanie's favorite travel experience was meandering around Paris with her best friend on a hunt for the best pain au chocolat in Paris, and she's sure the best is yet to come.

Key Lime Pie

July 28, 2014
Food & Beverage

Summer’s Perfect Award-Winning Key Lime Pie

For me, summer means beach breezes, suntans, fruity cocktails and refreshing desserts. So when I heard Hyatt Key West Resort and Spa‘s key lime pie earned Best Classic Key Lime Pie in Key West, I had to know the secret to its success.

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July 11, 2014
Our People

7 Things You Didn’t Know About @HyattConcierge

As a global company, we’re committed to listening with empathy and evolving the guest experience based on what we’re hearing. And that approach isn’t something that’s just inside our hotel walls. That’s one of the reasons Hyatt recently earned a Social Media in Travel + Tourism (SMITTY) Award for Best Customer Service. We’re humbled and incredibly thankful for our team of social service stars – a group we affectionally call “The Control Room” – who’re truly committed to using digital channels to listen to and build meaningful connections with guests. We believe that’s the difference.

@HyattConcierge, the 24/7 Twitter account meant to connect with travelers worldwide, is one of the critical forces behind Hyatt’s social service. Here are a few things I bet you didn’t know about it.

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HR San Francisco Fireworks

July 4, 2014
Memorable Moments

Happy Independence Day!

For readers here in the U.S., we wish you a happy Independence Day! Whether you’re watching fireworks from Hyatt Regency San Francisco‘s exciting waterfront, a guest room view from Hyatt Regency McCormick Place of Chicago’s Navy Pier, the Made in the USA Suite at Park Hyatt Washington, the River Deck at Hyatt Regency Jacksonville Riverfront or a fabulous barbecue somewhere, we hope you enjoy some relaxation in the company of family and friends.


Fourth of July

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June 24, 2014
Travel Tips

Helpful Phrases in Hindi for Traveling

Traveling can be intimidating if you don’t speak the native language. So the associates from Grand Hyatt Mumbai offer some helpful common phrases in Hindi that can help you explore with more ease.

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JBF - SA & Adam Kitchen

June 23, 2014
Food & Beverage

Cooking in the James Beard House Kitchen

When it comes to culinary, few names carry more weight than James Beard. So what an honor it was to have culinary team from Park Hyatt Washington’s Blue Duck Tavern, led by Executive Chef Sebastien Archambault and Pastry Chef Naomi Gallego, cooking for guests at the prestigious James Beard House in New York City! 

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Sonias Travels

June 13, 2014
Hyatt Place, Travel Tips

A Travel Expert’s Top Tips for a Seamless Hotel Stay

As the weather warms up many of you will be packing your bags and hitting the road for that long-awaited summer vacation getaway. To help make your travel experience as seamless as possible, Hyatt Place’s Seamless Travel Series travel expert Sonia Gil is sharing some of her top travel tips. Check out her personal tips: how to pack; what to bring; and how to choose a hotel that is just right for you.

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For Kids By Kids Winner in San Francisco

June 9, 2014
Family Travel, Food & Beverage, Memorable Moments

For Kids By Kids Cook Off Family Takes San Francisco

Breakfast is the most important meal of the day, and as Hyatt celebrated the launch of its “For Kids By Kids” menu, we invited children and their families to create new, wholesome recipes last summer. Kadija Bridgewater and her family won the “For Kids, By Kids Family Cook-Off” for these mouth-watering blueberry pancakes, and you’ll get to hear first-hand from Kadija how their family spent the winning trip.

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June 4, 2014
Everything Else

Learn to Say Travel Phrases in Spanish

We know that you can travel more confidently when you have a few native-language phrases in your back pocket. That’s why Hyatt colleagues around the world have been giving a 101 training just for you. They’ve already helped me brush up on Japanese and French, and today, they’re offering a few helpful travel phrases in Spanish. Just listen!

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