Hyatt hotels in Chicago, Los Angeles, San Francisco and Waikiki affected by the work stoppage continue to operate normally, and guests are enjoying the authentic hospitality they have come to know and expect from Hyatt hotels.

Unfortunately, this work stoppage could have been avoided if the local union had accepted the identical wage and benefits package they already accepted from Hilton, Starwood and InterContinental. It is unclear why the union is refusing to help give our associates the benefit increases they have earned and deserve.

Hyatt offers competitive wage and benefits and a comprehensive health care package to all employees. Hyatt is a recognized leader as an employer, as media from Chicago to California have included Hyatt hotels on their Best Places to Work lists, and AARP named Hyatt as a top employer for older Americans. We look forward to a quick resolution to this action so our associates can return to work as some of the best-paid hotel associates in their cities.

Updated September 8 at 9:30 a.m. CT